Legal

Refund & Cancellation Policy

Last updated: 5 June 2026

Subscriptions

You can pause, skip or cancel future deliveries anytime from your account before the next billing/dispatch cycle.
Cancellations take effect from the next cycle; the current cycle already prepared or dispatched is non-refundable.

As flowers are perishable, we are unable to accept returns. If your order arrives damaged or incorrect, contact us within 24 hours with photos and we’ll arrange a replacement or refund.
Orders may be cancelled for a full refund before they are prepared for dispatch.

Approved refunds are issued to the original payment method via Razorpay or Stripe, typically within 5-7 business days.

For any refund or cancellation request, email hello@bloomsandstems.com.

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